Shipping Policy – Trendy Touch

Welcome to Trendy Touch. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully for information regarding order processing, shipping timelines, and delivery.

Order Processing

• Orders are usually processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• You will receive an order confirmation and shipping update via email or SMS once your order is dispatched.

Shipping Time

Estimated delivery times may vary depending on your location:

• 🚚 Domestic Shipping: 5–10 business days
• 🌍 International Shipping: 10–20 business days (if applicable)

Please note that delivery times are estimates and may be affected by:

• Courier delays
• Weather conditions
• Public holidays
• High order volume

Shipping Charges

• Shipping charges are calculated at checkout based on your location and order size.
• We may offer free shipping promotions on selected orders or during special campaigns.

Order Tracking

Once your order is shipped, you will receive a tracking number to monitor your delivery status.

Incorrect Address

Please ensure that your shipping address and contact details are accurate before placing your order.

Trendy Touch is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by customers.

Delayed or Lost Packages

If your package is delayed or lost during transit, please contact us. We will work with the shipping provider to help resolve the issue as quickly as possible.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with:

• Your order number
• Clear photos/videos of the damaged package or product

We will review the issue and provide support accordingly.

International Customs & Duties

For international orders, customs duties or import taxes (if applicable) are the responsibility of the customer.

Contact Us

For shipping-related questions or support, please contact us:

📧 Email: support@trendytouch.com
📞 Customer Support: Monday – Saturday, 10 AM – 6 PM

Thank you for shopping with Trendy Touch ✨