Return & Refund Policy – Trendy Touch

Welcome to Trendy Touch. We value our customers and strive to provide the best shopping experience. Please read our Return & Refund Policy carefully before making a purchase.

Returns

We accept returns within 5 days of delivery for eligible products.

To qualify for a return:

• The item must be unused, unworn, and in its original condition.
• The product must include original tags, packaging, and accessories.
• Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items cannot be returned:

• Used or damaged products
• Products without original packaging or tags
• Personal care items, earrings, or hygiene-sensitive accessories
• Sale or clearance items (unless damaged or defective)

Damaged or Wrong Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

• Your order number
• Clear photos/videos of the product
• Description of the issue

We will review the request and provide a replacement or refund if approved.

Refunds

Once your returned item is received and inspected, we will notify you about the approval status of your refund.

Approved refunds will be processed within 5–7 business days to your original payment method.

Please note:

• Shipping charges are non-refundable.
• Refund processing time may vary depending on your bank or payment provider.

Exchange Policy

We only replace items if they are defective, damaged, or incorrect. Exchanges are subject to product availability.

Cancellation Policy

Orders can only be canceled before they are shipped. Once shipped, cancellations are not allowed.

Contact Us

If you have any questions regarding returns or refunds, feel free to contact us.

📧 Email: support@trendytouch.com
📞 Customer Support: Monday – Saturday, 10 AM – 6 PM

Thank you for choosing Trendy Touch ✨